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Hotel and Hospitality Management

The Level 4 and Level 5 Diploma in Hotel and Hospitality Management at CGI is designed to provide students with a comprehensive understanding of the hospitality industry, covering key areas such as food and beverage operations, event planning, customer service, marketing, and business management.

This program enables students to progress into the final year of an undergraduate degree at a UK university.

  • Start Date: Anytime

  • Location: Online

  • Study Pace: Flexible, up to 5 years for completion

  • Qualifications:

    • Level 4 Qualifi Diploma in Hospitality and Tourism Management (120 credits)

    • Level 5 Qualifi Diploma in Hospitality and Tourism Management (120 credits)

    • Combined Level 4 & 5 Qualifi Diploma (240 credits)

  • Assessment: Online written assignments

  • Includes: 1-2-1 tutor support, access to learning materials, and more

  • Ofqual Accreditation:

    • Level 4 Diploma in Hospitality and Tourism Management – 603/4399/0

    • Level 5 Diploma in Hospitality and Tourism Management – 603/4404/0

  • Students can complete either Level 4 (120 credits), Level 5 (120 credits), or both (240 credits) to advance in the hospitality sector.

  • The course is delivered entirely online with flexible scheduling.

  • Each module consists of approximately 40 guided learning hours, plus 30-50 additional hours of optional learning materials.

  • Students must complete 4 assignments at each level, each ranging from 2,000-3,000 words.

  • Upon successful completion, students receive a Qualifi diploma, allowing them to progress to a final-year undergraduate degree at various UK universities.

This program prepares students for careers in hotel management, tourism, event planning, and hospitality operations. Accredited by Qualifi, the course provides essential knowledge and management expertise required in the industry.

  1. Food and Beverage Operations

  2. Food Safety and Hygiene

  3. Hospitality and Hotel Housekeeping

  4. Customer Service

  5. Front Office Operations

  6. Accounting and Cost Control

  7. Global Tourism and Hospitality

  8. Hospitality Marketing

  9. Employee Engagement

  10. Training and CPD

  1. Food and Beverage Supply Chain Management

  2. Quality Management

  3. Events and Conference Management

  4. Customer Relations Management

  5. Managing People

  6. Current Issues in HRM

  7. Revenue Management

  8. Corporate Social Responsibility

  9. Contemporary Issues

  10. Business Planning

  1. Sustainability in Tourism and Hospitality Management

  2. Operations Management in Tourism and Resort Operations

  3. Management of Visitor Attractions

  4. Employability and Development in the Hospitality Industry

  1. Tourism Destination Management

  2. Entrepreneurship in Tourism and Hospitality Management

  3. Cultural Tourism Management

  4. Research Project

  • Applicants must be at least 18 years old with a full secondary education (minimum of 2 A-levels or equivalent).

  • Candidates without formal qualifications may be considered based on work experience.

University Progression: Graduates of the Level 4 & 5 Hotel and Hospitality Management diploma can progress to a final-year undergraduate degree at a UK university, either online or on campus. CGI has partnerships with several institutions offering BA (Hons) or BSc (Hons) top-up degrees in Hospitality and Tourism Management.

Students who complete the Level 4 and 5 Diplomas at CGI can progress to top-up their degree at the following universities: